Privacy statement

Who we are

Panelform is a trading brand operated by a New Zealand sole trader for project-quoted building-material supply in New Zealand and Australia. Panelform is not presented as an incorporated company or manufacturer. The operator's legal name and address for service will be added before paid orders begin. Contact us at quotes@aucklandplasterboard.com.

What we collect

When you prepare a quote request, we may handle your name, company, email address, phone number, project location, product route, quantity or dimensions, delivery preference and project notes.

How the quote form works

The quote form is provided by Zoho Forms and embedded in this website. Zoho Forms records your response and sends a notification to the Panelform quote mailbox. The form uses Zoho's spam protection. The website does not create a customer account.

Why we use the information

• To respond to your enquiry and prepare a product or landed-delivery quote.
• To check stock, dimensions, freight route and project support requirements.
• To answer technical or delivery questions you ask us to coordinate.
• To meet legal, security and record-keeping obligations where applicable.

Who we may share it with

We only share the information needed for the requested quote or service. This may include freight, delivery, technical or project partners and product suppliers. Zoho provides form storage and email processing, and Cloudflare provides website hosting and security. These providers may process information outside New Zealand or Australia under their service arrangements. We do not sell enquiry information.

Storage, security and retention

We use reasonable technical and organisational safeguards. Information is kept only for as long as reasonably needed for the purpose it was collected, to respond to disputes, or to meet legal and accounting obligations. We will update this statement if the form or storage process changes.

Your rights

You can ask what personal information we hold about you and request correction of inaccurate information. Contact quotes@aucklandplasterboard.com. We will verify the request and respond within the time required by applicable law.

Privacy complaints

Contact us first so we can try to resolve the issue. You can also contact the New Zealand Office of the Privacy Commissioner or the Australian Office of the Australian Information Commissioner, as relevant to your situation.